We have a full range of support options to help you from our FAQ section, Quick Start Guide and Support Manual through to complete Video Tutorials on all aspects of Bead Manager Pro.
If you cannot find what your looking for simply lodge a support ticket and we will get back to you as soon as possible.
FAQ Section
:
Quick answers to frequently asked questions
Quick Start Guide
:
The quick start guide for installing and setting up Bead Manager Pro
Bead Manager Pro Support Manual
:
View the support manual that comes with Bead Manager Pro
Video Tutorials:
Full video tutorials covering all aspects of how to use Bead Manager Pro
Knowledge Base:
Answers to common problems and solutions
Support Ticket:
If you cannot find your answer above then please open a support ticket
Support tickets may be opened without creating an account and then replied to via email which will then automatically get filtered back into the support ticket system.
If you have purchased a copy of Bead Manager Pro but not received your license code or downloads please check our knowledge base here before submitting a support request.
In the event that you have issues with emails or ticket responses getting filtered off by spam filters, (which is beyond our control) meaning that you either do not receive our reply or we do not receive yours please make sure that you create an account so that you can login online to enter your support requests to make sure that they are received and you can also log back in to view replies.
#Note: An account is not automatically created for you when you purchase BMPro.
If you have already opened a support ticket and wish to add more information please do so using the link in the email that was sent to you and allow 24 hours for a response (Mon-Fri) as the time zone you are in may well be substantially different to the time zone we are in.
Thank You.
